John’s Journal is a newsletter to provide SMARTSystem™ Users with the latest software highlights and solutions to improve your business operations.
There are two types of backups needed for all Servers. These are:
· Windows Operating System Backup
· SMARTSystem Backup
The Windows Operating System Backup should be managed by your local IT support and performed about every 60 days. This will give you a full SYSTEM image back-up to an external drive. The Microsoft link for Windows Server Backup Step-by-Step Guide for Windows Server is:
http://technet.microsoft.com/en-us/library/cc770266(v=ws.10).aspx
The other backup is done each day for the SMARTSystem data only. When we install our software on your Server it is scheduled to run a BACKUP at 2am. The backup that is run at 2am is a disk to disk copy on the hard drive in the Server. For this process to be complete, the SMARTSystem backups need to be copied from the hard drive in the Server to an external drive to ensure your ability to recover your valuable data.
Ideally, you will have 3 external drives that you can rotate each week and take one off-site replacing it weekly.
We Strongly Recommend that you validate the SMARTSystem data on your external drive by performing a test restore from your external backup drive.
Managing data backup is the responsibility of each customer. The time you take to do this now can save you a significant amount of time, cost and grief in the future. We will be glad to assist you as needed or to verify that your backups are being done properly.
Our goal is to provide you with tools to make your job easier and improve your success with quality service delivered quickly. Your feedback is always welcome.
If you have any questions or need support, please contact us at Support@Floralcomputer.com or call 727-483-5306 for assistance.
John Henderson
Restoring the database can be done in a few simple clicks. You must be on the server to perform this function.
Click on “File” and select “Restore database:”
Click on the “Select File to Restore” button:
Navigate to the location your backup files are stored and select the backup file. Backup files will always have a date and time stamp as a part of the file name:
Once you are back to the Restore Database screen, click on the button “Restore Database.” You will then be prompted to enter a password. This will be the password selected for the credit manager.
A warning will display:
Click on the “Yes” button to continue the restoration.
Another warning message will pop-up.
Click on the “Yes” button to continue.
The restoration process will launch with the following message:
When restoration is complete the following window will pop-up:
SMARTSystem will restart once the “OK” button is clicked.
Once the program restarts, it will display the following message:
The program will continue its startup once you click on the “OK” button.
The database will now have been successfully restored.