John’s Journal is a newsletter to provide SMARTSystem™ Users with the latest software highlights and solutions to improve your business operations.
Keeping customers informed about their orders, especially when a backorder occurs is an important part of your business relationship with them. It also prevents them from going to a competitor, if they know you have product on order for them. Therefore, the status of customer backorders clearly communicated to the customer is very important.
With this in mind, we have a new sales invoice option for our Standard Invoice to show backorders. Backorders on your customer invoice will print as illustrated below showing the last lines backordered as in this example:
This new feature can be easily turned on as shown with the checkbox below:
The Backorders printed on the invoice is effective with SMARTSystem Version 6.4.8.27. Should you have any questions about this new feature, please let us know.
Our goal is to provide you with tools to make your job easier and improve your success with quality service delivered quickly. Your feedback is always welcome.
If you have any questions or need support, please contact us at Support@Floralcomputer.com or call 727-483-5306 for assistance.
John Henderson