John’s Journal is a newsletter to provide SMARTSystem™ Users with the latest software highlights and solutions to improve your business operations. SMARTSystem updates are included with your Software Support Plan (SSP).
This is an ALERT that we have recently become aware of a potential problem with Quick Books that could affect your operations.
Over the last 6 months, three of our customers have developed problems with their Quick Books.
As more data is added to Quick Books with each End of Day process the Company file will increase in size. When it is over 2GB a condition may occur in Quick Books with inventory quantities showing incorrectly, costs being calculated incorrectly and inventory adjustment quantities may be applied for the wrong amount. Also, this condition usually results in numerous negative inventory quantities and values in Quick Books. Basically, the QB Company file becomes corrupt. If you see these conditions, check the Company file size as shown below. This action can save you a lot of time in determining the source of the problem with Quick Books.
As an alternative to Quick Books, we have been working with a CPA and Sage Accounting Software to provide an alternate solution for companies that manage a lot of accounting information. There is a migration path available from Quick Books to the Sage. We have been working with the Sage Accounting software over the last year and we are now ready to give you an alternative to Quick Books. Please call me if you are interested.
Otherwise, the solution to this problem is to create a new QB Company file before it reaches the 2GB limit. Contact Intuit support if you have questions or how to create a new company file.
How to determine the QB Company file size
Press F2 in QB to show this screen. The file size appears about half way down the page.
Our goal is to provide you with tools to make your job easier and improve your success with quality service delivered quickly. Your feedback is always welcome. If you have any questions, please contact us at Support@Floralcomputer.com or call 727-483-5306 for assistance. If you would like to submit an on-line support request, go to http://floralcomputersystems.freshdesk.com and click on the “New support ticket” button.
Thank you,
John Henderson