SMARTSystem Management Training Series
Training Session #13 – SMARTSystem Operations and Support
Purpose: To understand how the SMARTSystem is updated and the steps for
each User to take in this process.
Keywords: The following is a list of key terms used in the SMARTSystem that
you should be familiar with and understand.
- Click-Once Deployment – Microsoft per user deployment technology that allows for automatic updates of software via the internet.
Overview:
These changes and improvements to SMARTSystem software are published to you
periodically with an alert message “Update Available” when you click the
SMARTSystem icon. The alert message looks like this:
Each PC user should click “OK” and the program update will automatically
install. If you want to bypass the update, click the red “X” and the next time you click the SMARTSystem icon you will be prompted again for the update.
If you click “Skip” you will not be prompted again for an update. This is the way
Microsoft designed it to permanently opt-out of the update process. To reactivate
the automatic update process, go to your internet browser and enter your link in the
address line:
“Yourcompanypublishingpoints.floralsoftware.com” to install your latest version.
It is very important that all Users receive updates to keep the SMARTSystem
program and your database synchronized amongst all Users. It is your
responsibility to maintain the current version by clicking “OK” on the message
above.
When you click “OK” to install the SMARTSystem updates, the following screen
will give you installation progress. The entire process normally takes less than 2
minutes, depending on your internet connection speed.
The only exception to the above procedure is for Terminal Server (Remote) Users
using a desktop icon to access the SMARTSystem. This does not apply.
Logos:
Prepare a high quality .jpg for creating the SMARTSystem Logos and Desktop. Please forward to Support@Floralcomputer.com for installation help.
Invoices and labels use 1024 x 681 just rename the files:
- largelogo.jpg,
- mediumlogo.jpg,
- smalllogo.jpg,
- labellogo.jpg
The Desktop logo uses 1280 x 1024 and name your file:
- logo.bmp
- The desktop logo.bmp must be placed inside of the Logo folder which contains a folder called background in order to render to the SMARTSystem desktop.
Questions and Answers
If you have any questions or need support, please contact us at Support@Floralcomputer.com or call 727-483-5306 for assistance.