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Trying To Print An Invoice, Receive Error Message “Document Cannot Be Displayed” On the Print Preview

When viewing a customer’s invoice, you try to print it, and it displays the following screen:

This is indicating the customer has been made “Inactive”

Locate the customer in the Customers > Customer Entry program by typing in either their customer number or name.  Once the screen has filled with their information, click on “Activate” and the invoice will print normally. 

 

 

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