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What to do when not all of the product is received on a Purchase Order

When you click RECEIVE ALL it populates from the quantity ordered to the quantity received.

If you have product that was not received, click on the line in the #Received column and set to zero…tab out of the field to record it.

Now you have a choice to either:

  • Receive the PO and not receive that line to complete the PO by clicking RECEIVE COMPLETE or
  • Receive & Back Order the line you set to zero

 

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