Follow this procedure to disable the use default gateway on remote network option for your VPN connection:
First, disconnect from the VPN if you are currently connected.
Right click the network icon on your taskbar 
then Click Open Network Settings
Click Change Adapter Options:
Right Click your VPN connection and select Properties
Right Click Internet Protocol Version 4 (TCP/IPv4) and click Properties
Then click Advanced on the TCP/IPv4 screen
Uncheck Use Default Gateway on Remote Network in the Advanced panel
Click OK all the way back to Network connections then close the network connection window.
John’s Journal is a newsletter to provide SMARTSystem™ Users with the latest software highlights and solutions to improve business operations.
The SMART Mobile Suite is a collection of software programs for specific types of wireless bar code scanning devices that extend the functionality of the SMARTSystem Software. The Motorola MC-3190 is the commonly used wireless barcode scanning computer that operates Windows Mobile 6 and the SMART Mobile programs.
The software programs that comprise the SMART Mobile Suite are:
- SMART Mobile Suite Menu
- SMARTInventory Receiving
- SMARTScan
- SMARTPrice Check
- SMARTShip
The SMART Mobile Suite Menu looks like this:
The SMARTInventory Receiving program collects the scanned SKUs until the user taps the “Upload Data” button. The data is uploaded wirelessly to the Server application that combines all of the like SKUs to create a single receiving record for each product representing the Total Quantity scanned.
The SMARTScan program is used for counting Physical Inventory by scanning the SKU, accumulating physical counts and locations. When completed the device is cradled to upload the scanned data directly to our Inventory Reconciliation application in SMARTSystem.
The SMARTPrice Check program provides real time price lookups and the ability to print price labels directly from the MC-3190 device. Simply scan the product SKU with the device and the system wirelessly communicates with the SMARTSystem database to return the Product Code, Product Description, Quantity On-Hand, Price and UPC Code instantly. Once a product has been looked up, the user can choose to print labels directly to the Label Printer, with or without Prices.
The SMARTShip program will scan the SKU on boxes staged to load on a truck. When scanning is completed the user taps the “Upload Data” button to reconcile each scanned order and verify fulfilled orders or identify incomplete orders.
In all cases, the product SKU can be the SMARTSystem Product Code, UPC, or GTIN Code.
Our goal is to provide you with software tools to make your job easier and improve your success with quality service delivered quickly. Let us know if we can be of assistance to you.
Sincerely, John Henderson
John’s Journal is a weekly newsletter to provide SMARTSystem™ Users with the latest software highlights and solutions to improve their business operations.
You can achieve a perfect inventory without overbuying by allocating pre-book sales to purchase orders.
The Allocation of products will maintain the integrity of the orders without having to break orders up to adjust for “this and that.” As you know, all types of changes usually occur when products are received. By using our Allocation feature less changes are needed to fulfill orders. Here is one example of how to use the Allocation feature:
There is no other System that will keep everything in balance: allocate product for the holidays, receive a large number of products, keep up with your current business activity, customers ordering on the website using SMARTSite, the inventory stays in-balance and you can still go home at a reasonable time each night because you know your inventory is under control. Also, with less stress you can treat your customers better.
Our goal is to provide you with software tools to make your job easier and improve your success with quality service delivered quickly. Let us know if we can be of assistance.
Sincerely, John Henderson
John’s Journal is a newsletter to provide SMARTSystem™ Users with the latest software highlights and solutions to improve their business operations.
This week, we have improved SMARTSite features for iPad and iPhone users that will custom fit the screen display to these specific devices. Using this technology will provide your mobile internet customers with improved convenience when entering their orders. Our goal is to make it easier for you to sell and easier for your customers to buy from you.
A helpful tool to monitor your sales margins is the Sales Summary Inquiry. The Sales Summary Inquiry was developed for Sales Managers to easily review sales orders. Using the Sales View, select the sales order that you want to review and right click for the drop down menu to select Sales Summary Inquiry. See an example below of the Sales View and Sales Summary Inquiry:
Our goal is to provide you with software tools to make your job easier and improve your success with quality service delivered quickly.
Sincerely, John Henderson
John’s Journal is a newsletter to provide SMARTSystem™ Users with the latest software highlights and solutions to improve business operations.
Quality service and effective solutions by Floral Computer Systems is one of the keys to your success and in turn to our success.
Here is a true story. On Saturday, January 21st at 12 noon, I received a call from a near despondent client telling me that late Friday their Server died. A major electrical problem in conjunction with a failed UPS (Uninterruptible Power Supply) caused their Server to “die” with all their holiday information lost. A quick assessment of the situation and efficient handling of the problem by the Floral Computer Systems team resulted in the wholesaler being operational again by 6 pm that day. In 6 hours we went from a completely failed Server and a bleak outlook for the next week, to a new Server and SMARTSystem operational with data fully recovered.
The purpose of sharing this story is to remind each owner and manager that they need to verify that their UPS battery backup systems are working properly and that daily data backups are taking place to an external storage device. Call us if you need assistance to verify these two vital backup functions.
The latest feedback from a wholesaler using the new SMARTSite™ is:
“It’s breathing new life into our business, old customers are being revived with SMARTSite as our salesperson on standby 24 hours a day, 7 days a week that never gets tired, never has a bad day, never gets burnt out, doesn’t cheat, doesn’t steal from you, and it sells your flowers for the price you want. By the way, internet sales has made it easier to clean out our cooler by the end of the week”.
Our goal is to provide you with software tools to make your job easier and improve your success with quality service delivered quickly.
Sincerely, John Henderson
If the update gets missed, then you’ll need to go to your company’s “publishing point” to download and install the current version of SMARTSystem. Usually the address will be [Your company name].floralsoftware.com. If you are uncertain, please call our technical support number to get the download address.
When ready to download, be sure to use Internet Explorer or Edge browsers. The installation is a special Microsoft install package that needs a Microsoft browser to work properly.
Here’s how this all works:
-
- Launch Internet Explorer (or Edge)
- Type [Your company name].floralsoftware.com in the browser’s address bar.
- Launch Internet Explorer (or Edge)
-
- Click on the Install button
- It will download and automatically install the latest version of SMARTSystem
- Once the download/install is completed, you’re all set.
What happened that I received this error message?
This message may pop up if SMARTSystem has been left up for more than 24 hours. The connections with the server time-out after 24 hours and result in disconnection from the database.
The solution is to exit out of SMARTSystem and restart it. The connection will be reestablished and the issue will be resolved.
Restoring the database can be done in a few simple clicks. You must be on the server to perform this function.
Click on “File” and select “Restore database:”
Click on the “Select File to Restore” button:
Navigate to the location your backup files are stored and select the backup file. Backup files will always have a date and time stamp as a part of the file name:
Once you are back to the Restore Database screen, click on the button “Restore Database.” You will then be prompted to enter a password. This will be the password selected for the credit manager.
A warning will display:
Click on the “Yes” button to continue the restoration.
Another warning message will pop-up.
Click on the “Yes” button to continue.
The restoration process will launch with the following message:
When restoration is complete the following window will pop-up:
SMARTSystem will restart once the “OK” button is clicked.
Once the program restarts, it will display the following message:
The program will continue its startup once you click on the “OK” button.
The database will now have been successfully restored.