SMARTSite

John’s Journal is a newsletter to provide SMARTSystem™ Users with the latest software highlights and solutions to improve your business operations.

SMARTSite, our integrated SMARTSystem website has been improved to display pictures for product Categories and Items. When a picture is not assigned the blue box with the Category or Item name is displayed as illustrated below. Please call me to discuss upgrading your existing SMARTSite or for additional information about this significant improvement for your customer sales.

Our goal is to provide you with software tools to make your job easier and improve your success with quality service delivered quickly. Your feedback is always welcome.  

If you have any questions or need support, please contact us at Support@Floralcomputer.com or call 727-483-5306 for assistance.

Sincerely, John Henderson

John’s Journal is a newsletter to provide SMARTSystem™ Users with the latest software highlights and solutions to improve business operations.

SMARTSite is our E-Commerce solution that is completely integrated with the SMARTSystem.  Over the last several weeks we have made additional improvements to make it easier for you to manage and to help your customers buy from you over the Internet 24 hours a day, 7 days a week.

Two of the new features added to SMARTSite include a “PRODUCT SEARCH” feature with your defined colors or your customers can continue to select Products based on your established categories.  This new web page is illustrated below:  

Secondly, several revisions have been made for your customer to print either the Sales Order and/or the Sales Invoice for their selected orders from the Order History Page:

Our goal is to provide you with software tools to make your job easier and improve your success with quality service delivered quickly. Our Support Line number is 727-483-5306.

Sincerely, John Henderson

John’s Journal is a newsletter to provide SMARTSystem™ Users with the latest software highlights and solutions to improve their business operations.

This week, we have improved SMARTSite features for iPad and iPhone users that will custom fit the screen display to these specific devices. Using this technology will provide your mobile internet customers with improved convenience when entering their orders. Our goal is to make it easier for you to sell and easier for your customers to buy from you.

A helpful tool to monitor your sales margins is the Sales Summary Inquiry.  The Sales Summary Inquiry was developed for Sales Managers to easily review sales orders.  Using the Sales View, select the sales order that you want to review and right click for the drop down menu to select Sales Summary Inquiry. See an example below of the Sales View and Sales Summary Inquiry:

Our goal is to provide you with software tools to make your job easier and improve your success with quality service delivered quickly.

Sincerely, John Henderson

John’s Journal is a newsletter to provide SMARTSystem™ Users with the latest software highlights and solutions to improve  business operations.

Quality service and effective solutions by Floral Computer Systems is one of the keys to your success and in turn to our success.  

Here is a true story. On Saturday, January 21st at 12 noon, I received a call from a near despondent client telling me that late Friday their Server died.  A major electrical problem in conjunction with a failed UPS (Uninterruptible Power Supply) caused their Server to “die” with all their holiday information lost.  A quick assessment of the situation and efficient handling of the problem by the Floral Computer Systems team resulted in the wholesaler being operational again by 6 pm that day.  In 6 hours we went from a completely failed Server and a bleak outlook for the next week, to a new Server and SMARTSystem operational with data fully recovered.  

The purpose of sharing this story is to remind each owner and manager that they need to verify that their UPS battery backup systems are working properly and that daily data backups are taking place to an external storage device.  Call us if  you need assistance to verify these two vital backup functions.

The latest feedback from a wholesaler using the new SMARTSite™ is:

“It’s breathing new life into our business, old customers are being revived with SMARTSite as our salesperson on standby 24 hours a day, 7 days a week that never gets tired, never has a bad day, never gets burnt out, doesn’t cheat,  doesn’t steal from you, and it sells your flowers for the price you want.  By the way, internet sales has made it easier to clean out our cooler by the end of the week”.

Our goal is to provide you with software tools to make your job easier and improve your success with quality service delivered quickly.

Sincerely, John Henderson

Our goal is to provide you with tools to make your job easier and improve your success with quality service delivered quickly.

This week we completed valuable upgrades to our new SMARTSite™ and SMARTGraph™ software.

SMARTSite is our new integrated E-Commerce website that creates sales orders directly in the SMARTSystem.  If affects real-time inventory to prevent over selling product, sends an email confirmation to the customer and sales rep on the account. Over the last couple of weeks we have enhanced the SMARTSite to process advanced orders and that automatically create a Pre-book in the SMARTSystem.  There is a built in safety feature to prevent customers from ordering more than 14 days in advance.  If an order is place for more than 14 days in the future, a message will be displayed to the customer that they have to call the office to place the order.  Pre-book order confirmations emailed to the customer specify “PRE-BOOK ORDER FOR MM/DD/2012.  By the way, SMARTSite will run on a tablet PC so you and your customers can place orders “on the go”.

SMARTGraph is design to give the Sales Manager direct observation of production by his sales team. We make it easy with SMARTGraph which can be adjusted to any size and remain on your desktop throughout the day.  It will update the status of sales every 30 seconds. A new option has been added to SMARTGraph to provide an instant answer to the age old question: “how are we doing month-to-date?”  This is a great tool for the Sales Manager to monitor the sales activity throughout the day and quickly evaluate areas that need attention. To install this program type in:  smartgraph.floralsoftware.com  A sample graph is below.

Sincerely, John Henderson

Our goal is to provide you with tools to make your job easier and improve your success. Having correct information to make decisions is an important key to that success.

Therefore, you will be given our newest software product called SMARTGraph at no charge to you as a thank you.  This newest software will provide you and your management team with real time sales statistics.  The program can also be used to stimulate competition amongst your sales staff…to see who is the best salesperson. A graph with sample data is provided below.

SMARTGraph is a standalone program that will place a separate icon on your desktop.  It is a separate program that obtains the location of your data from your existing SMARTSystem that you have installed.  It can be set-up to run on a PC without SMARTSystem so that you can display the graph on a large monitor in your sales room.
                           
Once installed the graph will show you today’s sales activity and be updated every 30 seconds automatically. You can right click on the graph to see additional options.  I hope that you enjoy this program and I welcome your suggestions and feedback.

Sincerely, John Henderson

SMARTSite is our new software product for your customers to buy from you over the Internet 24 hours a day, 7 days a week. This is your integrated E-commerce solution to help you increase your sales and can be linked with your website.

A new feature just added to SMARTSite is the ability for your customers to print their Sales Orders. Not just the sales ordersentered over the internet using SMARTSite, but sales orders entered by your sales staff since you started using the SMARTSystem. It provides full access to your customers Order History. This is a great tool to reduce interruptions and phone calls that pull your staff from their normal activities.

Below is a brief view of the Order History Page, Sales Order Page and the Printed Sales Order information.

All of us are very excited about this new tool that will help you better survive our business environment. We have started installing SMARTSite this week and I will keep you posted on new features. First Choice Floral in Dallas, Texas is our first SMARTSite that is operational and Louis offered to answer any questions that you may have. His phone number is 214-655-1201 or call me for additional information and a presentation of SMARTSite to see how easy it is for your customers to buy from you.

Order History Page:

 

Click Sales Order #13985 and display it on SMARTSite:

 

Printed Sales Order from SMARTSite:
 

Sincerely, John Henderson

A lot of progress is being made with our new integrated website, SMARTSite.  This new feature will give you an extra salesperson and allow your customers to buy from you over the internet. We have 3 installs schedule for the first week of January.

Soon, you will get a new release that provides you back office control for SMARTSite.  One of the primary control points is the User Name and Password for your customers to log in.  Initially, we will make it easy for you by placing their customer number into both the User Name and Password fields.  See the additional new tab on the Customer Table below.

Sincerely, John Henderson

Development of our SMARTSystem software which includes SMARTGrow, SMARTImport, SMARTSale and SMARTTruck encompasses many factors that result in a finished product to you.  Often, I am asked about the best way to do things, new developments that we are working on and plans for the future.  To keep you up-to-date on the best way to utilize SMARTSystem features, new features in our SMARTSystems and future plans I am establishing John’s Journal.

We have been working for several months on our integrated E-Commerce solution to help you increase your sales. We call it SMARTSite.

This new product will give your customers access to your inventory 24 hours a day, 7 days a week to buy on-line.  They will be able to buy directly from your website with your inventory and create a sales order automatically in the SMARTSystem.  This can be integrated with your existing website.

What sets our E-Commerce solution apart from other “off-the-shelf” products is that it is integrated directly with the SMARTSystems family of products.  It is truly a hands free solution.

Our beta testing begins next week and we expect to begin installations in early January 2012.  We are offering a reduced cost with a fixed installation charge of $1,000 and a monthly fee of $100 for the website.  Since this is on a first come, first serve basis please let me know so I can schedule the installation of your SMARTSite in January.  You will be invoiced for a $500 deposit.

An overview of some screens in our development environment are provided below.  We have a person that can do the graphics for you on the Home Page content or you can provide the Home Page content yourself.

HOME PAGE:

 
Your Home Page content would replace the heading and the rose flower graphic above.

YOUR PRODUCT CATEGORIES:

YOUR PRODUCT ITEMS:

 
It will allow users to buy directly by selecting from your Category and your Item filters.

YOUR INVENTORY at your Customers price level:
 

SHOPPING CART of purchased items:
 

Sincerely, John Henderson